Privacy Policy

What is Personal Information and why do we collect it?

Personal Information is any data that can identify an individual. Examples include names, addresses, email addresses, and phone numbers.

We collect this information in various ways, including web forms, phone calls, emails, interviews, cookies, analytics tools, third-party services, and public sources. We do not guarantee the privacy practices of linked third-party sites.

We use your Personal Information to deliver and improve our services, communicate with you, and offer personalized content and marketing. You may opt out of our communications at any time by contacting us in writing.

Where possible, we will explain why we are collecting your information and how it will be used.

Sensitive Information

Sensitive information includes details about your racial or ethnic origin, religious beliefs, political affiliations, trade union membership, health, and criminal history.

We will only collect and use Sensitive Information:

• For the primary purpose it was collected
• For a closely related secondary purpose
• With your explicit consent, or as required or authorized by law

Third Parties

Where feasible, we collect your Personal Information directly from you. In some cases, we may receive information from third parties. When that happens, we take reasonable steps to ensure you're aware of it.

Disclosure of Personal Information

Your information may be shared in the following scenarios:

• With third parties you’ve given consent to
• Where required or authorized by law

Security of Personal Information

We protect your Personal Information with industry-standard security measures to prevent misuse, loss, and unauthorized access.

When your information is no longer required, we will securely delete or de-identify it. However, some records may be retained for legal or business purposes, generally for a minimum of 7 years.

Access to your Personal Information

You have the right to access the Personal Information we hold about you. To request access or corrections, please contact us in writing.

Rtalk does not charge a fee for access requests but may apply a fee for administrative processing.

For your security, we may need to verify your identity before releasing information.

Maintaining the Quality of your Personal Information

We aim to keep your information accurate, complete, and up to date. If you believe any data we hold is incorrect or outdated, please let us know and we will update our records promptly.

Policy Updates

This Privacy Policy may be updated from time to time to reflect legal, technological, or business changes. The latest version will always be available at rtalk.org.

Privacy Complaints and Enquiries

If you have any questions or concerns about this policy or how your information is handled, please contact us using contact form.